Privacy Policy

Last update: February 6, 2024

At Specialty Roastworks, we understand the importance of protecting the privacy and personal information of our website visitors, customers, and partners. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or utilize our services.

1. Information Collection:
We may collect personal information such as your name, email address, and company details when you voluntarily provide it to us for purposes such as signing up for our newsletter, contacting us through the website, or placing an order for our products. We ensure that all personal information collected is used solely for the intended purposes and is kept confidential.

2. Use of Information:
Any information provided to us is used to enhance your browsing experience, deliver personalized content, improve our website, and communicate with you about our products, services, and promotions. We may also use your information for market research and analysis to better understand our customers' needs and preferences.

3. Information Sharing:
We do not sell, trade, or disclose your personal information to third parties without your consent, except when necessary to provide you with our products or services. For example, we may share your shipping details with our delivery partners to ensure prompt and accurate delivery of your orders.

4. Data Security:
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is secured with industry-standard encryption technology and is regularly monitored for vulnerabilities.

5. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to provide a personalized browsing experience, analyze website traffic, and gather information about your preferences. These technologies help us optimize our website and tailor our offerings to better cater to your needs. You have the ability to control the use of cookies through your web browser settings.

6. Email Communications:
By providing your email address, you consent to receive occasional emails from us regarding our products, services, and promotions. If you wish to opt-out of receiving these emails, you can unsubscribe using the instructions provided in the email or by contacting us directly.

7. Children's Privacy:
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have unknowingly collected personal information from a child, we will take steps to remove that information from our records.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at support@specialtyroastworks.com. We are committed to addressing and resolving any issues promptly and ensuring a satisfactory resolution.